SeproTec Translator of the Month: September 2019

noviembre 27th, 2019 | Posted by admin in Blog | Interviews | Translator of the Month | Translators - (Comentarios desactivados)

We have a pleasure to announce the September winner of the 2019 edition of our Translator of the Month action!

Translators are the driving force behind every translation company’s success. This initiative is our way to way to say thank you! and recognize the efforts of the industry professionals.

We would like to introduce you to Yolanda Carati, one of our most trusted English/ Spanish into Dutch translators!

SeproTec Translator of the Month for September 2019

Hi, Yolanda! Let us ask you a couple of questions :)

What do you start your work day with?

Due to the time difference (I live in Mexico) I usually wake up early to check my mail. I accept possible assignments and get up to make breakfast and go for a walk with my dogs. If there’s nothing urgent I usually start around nine.

When did you realize you wanted to pursue translation career?

I studied Spanish in the nineties, followed by a two-year translation course at a private institution. After I had finished this, I wrote like 30 applications to translation agencies with zero response. In those days the internet was in its first stages and pages like Proz didn’t exist. So I started to do other jobs, always with in the back of my mind that I would return to translation once I was ‘old’. After over 25 years in office jobs and a move to Mexico, I decided it was time to try. I started with small translations while I was still working, and soon had enough work to quit my job and make a living as a translator. And I’m loving it!

If you wouldn´t have become a translator, then what would you do?

I did a lot of jobs, mainly in the administrative field. I worked as a project coordinator in a solidarity fund, I was executive assistant to the director of the Mexican branch of a US company and worked 10 years as deputy head for internal affairs in the Netherlands Embassy in Mexico. But if I really have to choose, I would love to be a dog trainer.

What do you enjoy about working with SeproTec?

The PM’s are great. They’re always patient, give good instructions and are well organised. And believe me, that’s not always the case with other agencies. I work mainly for one client, get interesting projects with reasonable deadline and last but not least, payment is always on time.

What do you think are the greatest challenges of the translation industry nowadays?

One of the biggest challenges is off course all the developments in machine translation. Though machine translations are getting better and better, I don’t think this will lead to the complete disappearance of the translator. But I do think that the work might become more tedious and boring. You can’t put much creativity in editing a machine translation unless you pay it with your own time, and that doesn’t pay the bills. Another challenge is the increasing number of huge translation companies, which sometimes seem to prefer profits over quality at the expense of their translators.

What is your favourite book?

That’s a difficult one… I read a lot, mainly detectives or Dutch literature. But I would say that one of my favourites is ‘Travesuras de la niña mala’ by Mario Vargas Llosa.

Thank you so much, Yolanda, for taking the time to answer our questions.  We are so happy to cooperate with you! And enjoy your SeproTec hoodie! :)

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SeproTec celebrating International Project Management Day!

noviembre 7th, 2019 | Posted by admin in Blog | Did you know...? | PM | SeproTec from the inside - (Comentarios desactivados)

Superheroes in real life: SeproTec’s project managers!

PM Day 2019 at SeproTec

We won’t talk about what you all know already—who the translation project managers are and what they do. We know their role is to coordinate the translation process, from the first customer inquiry to delivery of the final files—no matter how the situation develops, the client must get a properly completed translation! In the meantime, this is all about the 50 other small tasks. Easy peasy? We just want to mention a few characteristics that our project managers possess and without which—well—things could look quite a bit different! Making hard decisions, taking responsibility and thinking outside the box are essential to being a successful project manager.

According to the Project Management Institute: “Project management is the application of knowledge, skills, and techniques to execute projects effectively and efficiently. It’s a strategic competency for organizations, enabling them to tie project results to business goals—and thus, better compete in their markets.”

In other words…

It’s about being perfectly organized and keeping track of all the projects happening at their different stages.

It’s about having a deep knowledge and a big picture view of each project.

It’s about supporting both the client and the translator—which means project managers should be diplomats too! Without effective communication with both parties, the project manager could not possibly predict the risks and find solutions to the various challenges that may arise along the way.

It’s about being client service-oriented—it’s also about relationship building: earning a client’s trust and ensuring that the client always has a single point of contact, being detail-minded (terminology and style guidelines!), possessing excellent verbal and written communication skills in multiple languages—well that goes without saying—and being deadline-driven and proactive.

At SeproTec, project managers are familiar with both the translation and proofreading processes as well as quality standards. They can—at any moment—redistribute a task, agree on something with the client, or find a way out of an extraordinary situation.

This is how the project managers are our everyday superheroes!

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SeproTec Translator of the Month: August 2019

noviembre 5th, 2019 | Posted by admin in Blog | Interviews | Translator of the Month | Translators - (Comentarios desactivados)

Let us announce August winner of the 2019 edition of our Translator of the Month action!

This initiative is our way to way to say thank you! and recognize the efforts of the industry professionals: translators, the driving force behind every translation company’s success.

We would like to introduce you to Daniel Olkowicz, one of our most trusted English/ German – Polish translators.

SeproTec Translator of the Month_August 2019

Hi, Daniel. What would be your best advice for a student who has just begun to work as a freelance linguist?

Fulfil all the expectations of your clients who are assigning jobs to you. Work smart and be patient even if the results may not be satisfactory at the very beginning. Keep consistently high level of your services and the results will come.

Which are the fields of expertise that you most enjoy translating?

IT, machinery, sports

Working more than 8 hours and even on the weekends in front of a computer may bring serious damages to our health. Have you adopted some specific healthy habits to put in practice during your working hours or after work?

I usually make a brief break every 60 minutes. I just walk around my working space or do some stretching especially for arms and upper body. After work I play football or volleyball every 2nd day.

What do you enjoy most about working with SeproTec?

Very nice project managers I usually am dealing with and very clear and organized way of working.

Do you have a life motto?

Quality matters more than quantity

Thank you so much, Daniel, for taking the time to answer our questions.  It’s been a pleasure! And enjoy your SeproTec hoodie!

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SeproTec exhibiting at LocWorld41!

noviembre 4th, 2019 | Posted by admin in events | Localization World | LocWorld | SeproTec - (Comentarios desactivados)

This is our annual tradition at SeproTec: exhibiting at LocWorld – the leading conference for international business, translation, localization and global website management. LocWorld has selected the theme of Go Global, Be Global for its 2019 conferences and we are more than happy to be a part of this experience!

LocWorld brings together delegates who are engaged in the business of adapting products, services and communications to an international language or culture so as to appear native to that particular region.

During the main conference program, attendees may choose from multiple topic areas: Content Management, Data; Global Business; Go Global, Be Global; Inside Track; TAUS, Technical, Unconference and What’s Next?

This conference also represents an opportunity for executives and managers to review the best products and services in the exhibit hall.

We will be waiting for you at booth #211!

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We are pleased to introduce you to a new series of interviews with SeproTec experts. The first interview in the series is with our Head of Vendor Management, Estrella Ruiz—so let’s go!

Estrella Ruiz, Head of Vendor Management at SeproTec, handles the VM Team, recruiting, and the onboarding of translation providers (vendors). We would like to understand Estrella’s role better, so let’s get started!

- Can you tell us how it all began?

Well, ever since I can remember I have been fascinated by languages, especially English, so it was clear to me that my future professional career would be one related to languages.

First, I studied for a college degree in Tourism and Business Activities. After a few internships and temporary positions in companies within the tourism sector (travel agencies and hotels), I realized this was not really my thing. I started studying for another degree in Translation and Interpreting at the University of Granada in Spain.

What I really wanted was to reach a high level of language proficiency in English. I knew that the best way was moving to an English-speaking country, so I decided to spend my Erasmus year in Swansea (Wales, UK). I loved it there, so much that I stayed there for the next five years.

I joined a Welsh translation company. That is where my professional career in translation started, and where I realized how much I liked the translation industry. My time there was not only crucial for my career development, but also for my personal growth.

Five years later in 2014, I decided it was time to move back to Spain. “It is not the most convenient time!”—everyone was warning me because of the crisis going on in Spain at that time.

I’m so glad I didn’t listen because days after my return I was lucky enough to be invited to an interview at SeproTec and was offered a Vendor Manager position. Almost six years have passed since then… (OMG!)  In my personal life, that was the year I met my current life partner and the father of my little child.

Coming back to Spain was definitely a good decision—or destiny. :)

- Did you always know you wanted to work in the industry?

It would make a good impression if I said it was always my dream to work here, but the honest answer is “no”. The truth is that I didn’t have much of an idea about what working in the translation industry involved until I got my first job in translation in the UK.

It was only then I decided on my career path, and all I know today is what I have been learning—and keep on learning—over the last nine years since I have been working in the sector.

Having said that, I think some translation/language universities lack in providing proper counseling and guidance for students regarding the translation business and the wide range of translation-related professions that they can focus their careers on (Project Coordinator, Vendor Manager, etc.), apart from just being a freelance translator. But I digress—sorry :)

- Can you tell us what your role involves, and how it fits into the wider language service industry?

The industry is extremely varied when it comes to those who we call our ‘resources’. Our resources are made up of linguists, DTP experts, posteditors, developers, localization engineers, subtitlers, transcreators, content writers, copywriters, and voice-over talents. These providers can be freelancers, teams, or companies of varying sizes.

I believe there is a serious lack of awareness regarding the Vendor Manager’s role.

Some people—incorrectly—think that our work is to review résumés and register resources in the database (such an easy job, and boring, by the way). However, vendor management is so much more than a language resource recruiter.

Behind every single resource (out of the six thousand resources available today in SeproTec’s  database), there is a Vendor Manager who: recruited him/her, checked his/her skills and expertise, verified qualifications and certifications, ran a specialized translation test and vetting process according to a particular subject, negotiated rates and collaboration conditions, wrote tens of emails and made phone calls, thought about what projects would suit him/her best, decided on what to do if certain projects are not a good fit, constantly updated, closely monitored and kept track of his/her job evaluations and the quality of the jobs completed, renegotiated rates, ensured they felt comfortable with their workload, addressed any issues that arose and took corrective actions when needed, actively managed our database, kept records up to date, and continuously ensured that our suppliers felt happy working with us, coordinated with other departments (Production, Sales, Administration, Marketing) on benchmarking activities or helping to decide the right pricing structure for a new service, all to maximize efficiency within the company and ensure quality.

In addition, I really enjoy training new colleagues for the job, and helping them understand the importance of the outcome of our jobs within the company. I’m very proud of each and every professional who has worked in or today belongs to this department.

- What is the most challenging aspect of your job?

Looking at the big picture. A Vendor Manager’s main role is to ensure that all our project managers have peace of mind because they know that, no matter the demands of the clients (urgent projects, unusual language combination, specific topics, high volumes, etc.), they have access to the most qualified and suitable vendor for that job. When it’s an obscure subject, an unusual language combination, or super tight deadlines, searching for the right supplier may feel like trying to find a needle in a haystack. It is a huge and yet very fulfilling challenge!

Another very challenging VM duty is to grow the active vendors database. The company needs to have a pool of vendors actively cooperating. Project Managers, on the other hand, like all humans, would assign projects to the vendors they know they can trust and who will deliver on time, so they can move on to the next project as quickly as possible. So, here we find a paradoxical situation of two business goals that are opposed to each other. If the company always uses the same vendors, the pool of vendors actively cooperating with the company doesn’t grow. When workload increases and we need to engage more vendors, those vendors not included in the preferred pool might be no longer interested in cooperation, which is a pity.

Big cooperation and coordination efforts between Production and Vendor Management is vital to overcoming such challenges and to consolidating the company’s database.

- We can see your department has an important role, similar to that of purchasing departments. Are your KPIs based merely on cost reduction?

Not at all. Although cost reduction is important, VM KPIs are focused on monitoring quality and expanding and maintaining the supplier database. There are multiple reasons:

If our KPIs were solely based on profitability, we would be giving preference to hiring cheaper vendors and meeting profitability goals over quality assurance. That’s the main one.

However, we should be aware that cheaper rates are not always linked to lower quality, and vice versa, vendors with most expensive rates are not necessary the most qualified ones.

Also, it’s important to mention the existing unfair competition in the industry. Professional freelance translators are sometimes forced to compete against inexperienced students and unskilled vendors who offer ridiculously low rates and manage to enter the market, aided by incompetent translation agencies with no commitment to quality that look for the cheapest option on the market regardless of the quality of the work, and offer the same low rates to end customers.

This situation is quite damaging to us all—professional freelancers, companies and clients alike—and sometimes makes it difficult to identify the actual market rates for a professional, high-quality translation service. But that´s what the VMs are here for!

In summary, although rates are obviously taken into consideration, our main KPIs are related to quality management. While working on improving quality, we reduce costs at the same time by following the right approach when it comes to using the right tools and CAT tool technology, and by reducing risks of potential issues and the associated costs and penalties.

- Is it always a matter of trust, or do you evaluate the translators on a regular basis?

Trust must always be earned. We have rigorous quality control procedures that are well defined and thoroughly implemented.

All our linguists go through a pre-selection and vetting process before they can start collaborating with us. Once pre-selected, potential collaborators go through a probationary period. It is time for them to prove that they are competent and reliable, to win the trust of the Project Managers, and vice versa, by delivering high-quality work and—what is even more important and difficult—consistently maintaining such quality over time. If they pass the trial period with satisfactory results, they receive “Active status” in our database. Their performance and quality are still evaluated and tracked on a regular basis in coordination with our Production and Quality departments.

Our vendors also need to be trained to become familiar with the specific demands and style requirements of our clients. Feedback is therefore quite important, both positive and negative criticism must be conveyed so they can learn. This is a way of learning how a true professional translator reacts as well.

But “translation is not a science but an exact art” (Steiner, 1975) [love it :) ]

As a result, there are frequent disagreements over translation strategies due to differences in style or subjective preferences, where our PMs have the difficult role of serving as mediators so that the most effective solution can be sought.

Also, sometimes, our quality standards are not met. As all humans do, bad choices are made and quality issues may arise.

Each case is thoroughly analyzed and assessed by the PM and—when it is required—it is escalated to the VM team, who applies the most appropriate corrective action depending on the severity of the issue, and ensures that it will never happen again.

Quality is always a must. We and our providers should always remember that the final goal is to keep our customers happy by delivering excellent quality on time.

- You mentioned the famous human factor; how do you find the best service providers?

As I see it, it’s very simple: a translation company cannot exist without linguistic providers. They are  the epicenter of the whole process, and they are our allies in the company’s successful predominance in the translation industry.

However, beyond résumés, credentials and competitive rates, we look for candidates who are honest and authentic.

In addition to technical knowledge, qualifications and translation skills that are constantly evaluated, as explained in the last question, we also very much value the professionalism, responsiveness, communication skills and reliability of our collaborators. We like to work with professionals who are easy to communicate and work with, who pay attention to details, who strictly meet our delivery deadlines and follow our instructions correctly, who are cooperative, motivated to work with us and passionate about what they do.

An important part of a Vendor Manager´s role is to keep such motivation going and make sure our vendors feel happy and comfortable working with us by maintaining strong and positive relationships.

In addition, we deal with vendors from all over the world, and we need to learn that different cultures require different styles of relationship management (localized relationships ;) )

In this sense, Vendor Managers act as an extension of the Human Resources department, as HR experts charged with making connections and building positive relationships with the part of the business that matters most: the people.

- Searching for new resources: when do you come into the picture?

We are continuously expanding the network of translation professionals.

When we receive an order for, let’s say, an unusual language combination, and the resources in our database are limited, then PM might ask us to launch an external search and find suitable linguists— meeting the specific requirements for that particular project. These are what we call “active” searches, which cover our ongoing daily needs.

The VM also works on “potential” searches, which are just as important as the active ones and are based on the company’s future needs and work forecasts.

The company’s needs, customers and customer demands are continuously changing, and a Vendor Manager needs to be familiar with the dynamic character of the translation industry.

We work alongside the Production and Sales teams to identify the company’s future needs for new vendors, i.e. new language combinations, new subject areas, text typologies, new linguistic services, and then ask ourselves: 1) do we have enough linguistic resources in our database to cover these specific needs? 2) at what cost?

Our searches should be proactive and constant, so that we are always ready to respond to any request that comes out of the blue with the most competitive resources.

- We all agree that language resources are the driving force behind every translation company’s success. It’s what we always say when we announce a winner of the “Translator of the Month” event at SeproTec. By the way, it was your department’s idea to implement that plan! That was a great idea!

For me, taking the corresponding corrective actions when quality is not as expected is as important as those taken when quality is outstanding.

Again, here is where the importance of supplier relationship management comes up.

I have developed a deep respect and admiration for translators, and I think we should show our suppliers that we value their work and professionalism and thank them for their dedication to us over the years.

That is the goal behind the “Translator of the Month” event, which at the same time, is a responsibility shared with other departments—such as Administration—by ensuring prompt payments, or PM teams through the friendly and professional communication that they maintain with our resources.

The good news is that we seem to be succeeding in this task, in view of the positive feedback that our collaborators have published in certain popular translation portals, which I find very rewarding.

- What do you like most about working at SeproTec?

No doubt it’s the friendly working environment and the excellent group of very professional people working here.

- And… imagine a day without work, the internet, phone calls… What would you do for this one day?

I can imagine it outside of Madrid, right? So, I would be on some unknown beach on the southern coast. I’d start my day by going for a run early in the morning, joining my family for breakfast, and spending all morning long playing with my child, swimming, and building sandcastles for him to  destroy later. For lunch, I’d have shrimp paella, and a couple of ice-cold beers with my boyfriend, followed by the obligatory “siesta”, of course. In the evening I’d go to the movie theater to see the new “The Lion King” movie—I can’t wait to watch it!. Then we’d watch the sun set somewhere nice by the beach with a huge lemon ice-cream. All with no work, no internet, and no phone. Perfect!
You can tell I need a vacation!

We would certainly sign up for your perfect day! Thank you so much for your time, Estrella. It’s been a pleasure to get to know you better and thank you for doing such a consistently great job!

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The different modes of interpreting; do you know them all?

septiembre 25th, 2019 | Posted by admin in Blog | Interpretación - (Comentarios desactivados)

There are different modes of interpreting and, despite the popular belief, not all of them have the same use.  Depending on what it is needed for, interpreting can be done in a number of ways, and not all interpreters can work in all the modes. Curious to learn more? If you have any questions about how they work and when to apply them, be sure to check out our post.

What is simultaneous interpreting (in a booth)

In simultaneous interpreting, the interpreter translates the speaker’s words orally, almost simultaneously. Here, a team of simultaneous interpreters is required, and the assistance of technicians. As a result, this type of interpreting must take place in rooms in which the necessary equipment can be set up (a soundproof booth, special sound equipment, receivers, and microphones).

This type of interpreting delivers the best results due to the quality, immediacy and smoothness of communication. This mode is widely used by international organizations, international congresses and conferences, and at technical meetings with a fairly large audience or meetings requiring interpretation into several languages.

The level of expertise, attention, and concentration of interpreters is very high in this mode and, depending on the duration of the session, the interpreters must work in teams and relieve each other from time to time. Half-day and whole-day sessions have two interpreters per language, while mini conferences lasting up to an hour and a half need only one interpreter.

Type of Interpreting

Which interpreting mode is the right one for you?

Simultaneous interpreting using an infoport

An infoport is a portable, wireless, simultaneous-interpreting station. It consists of a simple kit (carrying case, microphone and headphones) that enables users to go to meetings and move around the venue with no loss of sound quality. It is commonly used for guided tours, plant or factory visits, and meetings with up to 20 participants.

Whispered simultaneous interpreting (chuchotage)

The interpreter stands behind the person or persons (maximum of three participants) who do not speak the working language and simultaneously translates the speaker’s message orally (whispering). He or she then interprets the client’s responses back to the other participants.

This mode is commonly used in short work meetings, where one or two participants do not speak the common working language used in the meeting.

What is consecutive interpreting

There are 2 types of consecutive interpreting: consecutive and liaison or bilateral.

Consecutive interpreting is another well-known interpreting technique. The work method used is different in this case. When using this approach, the speaker pauses from time to time to allow the interpreter to speak.The interpreter is usually located close to the speaker and takes notes on the main ideas being expressed.

When comparing consecutive to simultaneous interpreting, the main disadvantage of this approach is that the listener does not receive the message as directly and must be patient.

Because of its characteristics, this method of interpreting tends to be used for short meetings or in courtrooms. For example, communication during a press conference can add over 80-90 percent to the estimated time due to the pauses needed to translate the message. Technical resources are less important in this case.

Bilateral interpreting, also known as liaison interpreting, is commonly used to overcome language barriers at meetings in both the public and private sector. The interpreter orally translates for each speaker in the two working languages without any need for equipment.  It is one of the most widely used methods for courtroom and police interpreting and for services providing support for immigrants and asylum seekers.

Telephone Interpreting, what it is and when to use it (OPI)

Telephone interpreting is a language support system in which you can get an interpreter immediately over the telephone. It can form part of the on-site interpreting service, using a telephone in hands-free mode, or through a telephone call to our call center.

The main advantage of this kind of interpreting is the immediacy and the cost savings, as the user can contact an interpreter for any of the  language combinations offered, from any part of the world, in under two minutes, with nothing more than a cellphone.

It is the interpreting system most used by emergency response services and public services in hospitals and schools due to the convenience of having an on-demand service with no access fees and no minimum charge, as the user pays only for the duration of the interpretation.  Companies and/or executives that request telephone interpreting usually arrange for the service in advance, and it can even be set up as a conference call with a number of participants.  Generally, telephone interpreting is consecutive.

Video Remote Interpretation (VRI)

This is a professional interpreting service using videoconferencing on a computer, tablet, or smartphone.  This mode is very often used when there is no local interpreter available or when the travel costs for an interpreter are just not feasible, allowing companies to have a truly global reach.

Its advantage over telephone interpreting is the elimination of visual barriers, since the interpreter can see the speaker’s gestures and body language, which helps the clarity when transmitting the message.

This service, which is normally used by small and medium-sized businesses and large corporations, is now becoming popular for public service interpreting. It must be arranged in advance and the technical requirements are simple given its online format.

Sign language

Finally, we would like to comment on another interpreting mode.

Sign language is the language used by people with a hearing disability and those live or associate with them. Sign language has its own grammatical structure and vocabulary, so it is not just a transposition of spoken language but is a language in itself, with its own system.

This type of service tends to be used for conferences and events, social services, schools, training courses, and television programs.

What to look for in an interpreting service

Regardless of the type of interpreting needed in each case, it is important to remember that when choosing an interpreter, the field of specialization is as important as the interpreter’s experience. Interpreters must have excellent public speaking skills and the intellectual ability to immediately translate idioms, colloquialisms, and other specific cultural references so that the receiver can understand them.

SeproTec is committed to excellence and the highest quality in the services it provides and that is why it always has the best professionals in the sector. We currently have a extensive database of interpreters worldwide, classified by language combination, interpreting mode, specialization, and technical expertise. This excellent team plus a strong commitment to innovation and the incorporation of the latest technological advances in the sector allow us to offer a wide range of services in any multilingual situation and has placed us among the 20 largest companies offering interpreting services in the world, according to a study carried out by Nimdzi (The Nimdzi Interpreting Index, 2019).

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SeproTec among Top 20 Global Interpreting Leaders!

septiembre 6th, 2019 | Posted by admin in conferences | Did you know...? | Interpretación | Rankings - (Comentarios desactivados)

We have a pleasure to inform you that SeproTec has been ranked #16 in the Nimdzi Interpreting Index which includes a ranking of the largest players in the business, an estimated size of the global interpreting market, and an overview of its current state.

SeproTec was a pionieer in offering interpreting for conferences when we launched the service in 1989.

30 years after we are among the global leaders!

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The vital role of experts in content translation

septiembre 5th, 2019 | Posted by admin in Blog | Did you know...? | SeproTec | Translators - (Comentarios desactivados)

Nowadays we live in a world in which languages are really important, especially when working with different companies. Thanks to globalization, foreign languages are now part of our everyday lives. It is no less important, however, that when we come to commercial agreements with other countries we understand not just their language but also the idiomatic rules that apply to the business world. This is often the key to avoiding sticky situations.

The importance of understanding other countries’ business rules

In these cases, it is very useful to work with local experts in the industry, because this is the only way to ensure that we fully and clearly understand a company’s rules and regulations. Indeed, to reach commercial agreements it is indispensable to understand the company, but also the company’s culture and, of course, the way it works internally. This is ideal if we decide to work with your company for awhile, or if we receive employees from your company into ours.

And it is also why experts in content translation are becoming increasingly vital. They are specialists with industry-specific knowledge, not translators as such, but rather staff specialized in the fields of engineering, technology, medicine, pharmacology, law and other fields. With these experts, we are ensuring total understanding between both companies and that the deal is going to be perfectly sealed, with full knowledge of what each company is buying and selling.

Why use specialized translators?

It’s not the same to have translators in a company as people specialized in different subjects, such as we offer at SeproTec, because we know that the success of these negotiations depends on professionals who are proficient in other languages and also have specific knowledge of certain subjects.

It is important that these professionals be specialized in the subject matter, as this ensures they will know the terminology specific to each field of work, as well as how these fields operate, the price of certain services, or even the way other companies work. Plus, with these specialized translators, communication will be more fluid and will improve trust between both parties, as both will be able to rest assured that their business is being handled well.

Focusing on knowledgeable translation

Having consultants specialized in translation but oriented toward the labor market is the best solution for coming to commercial agreements. Indeed, at SeproTec, we have seen that this is a growing trend.  Companies are now aware that these professional experts are the perfect agent for interacting with businesses and companies from other countries and regions and thus successfully closing commercial agreements.

 

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SeproTec Translator of the Month: June 2019

agosto 21st, 2019 | Posted by admin in Blog | Translator of the Month - (Comentarios desactivados)

Let us announce July’s winner of the 2019 edition of our Translator of the Month action!

This initiative is our way to way to say thank you! and recognize the efforts of the industry professionals: translators, the driving force behind every translation company’s success.

We would like to introduce you to Emily Plumtree, one of our most trusted patent translators.

Emily Plumtree, SeproTec Translator of the Month June 2019

 

Good morning Emily,

How do you start your working day?

I work a kind of “split-shift” day. I have three children and working as a freelance translator means I can be there for them in the mornings and after school. As such, the first part of my working day begins at about 9.15 after the school run, when I return home and make a coffee to take into my home office. Once there, I check through my to-do list and make a plan for the day. I then break off at 3.00 to pick my youngest up from school and to run the three of them around to their extra-curricular clubs. The second half of my day begins at 6.00, when my partner comes home from work and takes over. Then I work through to the end of my to-do list.

When did you realize you wanted to pursue a translation career?

I was 12 years old. I had visited my uncle in Paderborn for the first time and I was completely entranced by the country and the language. I also loved reading and so, my 12-year-old self decided that a job as a fiction translator would be perfect. In actual fact, I did not make it into fiction translation, but instead went to work for a translation agency in Bavaria after I graduated. I’ve never doubted that I made the right choice. I find my work as a translator truly rewarding.

What do you think are the greatest challenges of the translation industry nowadays?

Machine translation has changed the industry massively. I prefer translation to post-editing but I understand why it is desirable from an economic point of view. Machine translation along with the rise of translators offering very cheap rates are big challenges to overcome. I have to work hard to convince my clients that a good translation costs money and it’s not just a case of running the text through Google Translate.

Being a freelancer, how do you balance work and personal life?

I’m not sure any freelancer truly manages to balance work and personal life. Certainly, I am not always successful! But it is a job that I thoroughly enjoy and find rewarding and the freedom it gives me to attend my children’s assemblies, school events and medical appointments means I will never grumble about the late nights and weekends I sometimes work.

You are one of our most active patent translator. What do you enjoy most about working with patents and intellectual property?

I didn’t set out to work in patent translation. As I mentioned above, I wanted to work in fiction translation. I answered an advert from Seprotec a few years ago and they provided me with the opportunity to try my hand at patent translation. Now, it is one of my favourite genres to translate as it appeals to the structured and organised part of me.

If you could settle in any country in the world to live the whole of your life, where would it be?

Without a shadow of a doubt, that would be Germany. I fell in love with the country, language and culture back when I was 12 and these feelings have never waivered. I spent a few years over there, living in the Harz Mountains, in Heidelberg and just outside of Munich. I came back to the UK to start and raise my family but I hope my time in Germany is not over yet.

 

Thank you so much Emily for taking the time to answer our questions.   It’s been a pleasure!

 

 

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At SeproTec we care about our clients and, above all, we make a point of the fact that they can receive quality work in the shortest time possible in multiple language combinations. How do we do this? Thanks to two of our major cornerstones: we are an international company that offers a 24-hour/365-day service.

If you run a company that needs translation or interpreting services on a regular basis, you will be aware of the importance of being able to count on native speakers and, above all, specialized professionals to ensure everything you do is done as professionally as possible.

If, in addition, that same company offers multilingual solutions that allow you to work with any of your business partners or clients, whatever their mother tongue, the advantages multiply.

However, when it is international or out-of-office-hours services that are required, sometimes the linguistic professionalism and versatility of the translators and interpreters is simply not enough. Working internationally is not easy and throws up a number of barriers that are difficult to overcome. Even so, you can count on extremely reliable partners who will make the experience easier.

It is precisely for this reason that the global coverage offered by SeproTec is fundamental, because when hiring our services you know you can count on interpreters and translators anywhere in the world and, above all, at any time of the day or night. We are available 24 hours a day, every day of the year.

Benefits wherever you might find yourself

Imagine, for example, that you need an interpreter for a telephone conversation or a video conference with someone who lives in Seattle, in the United States, and who you have arranged to meet at two in the afternoon (Seattle time). You will probably find it difficult to find an interpreter who is available because two o’clock in the afternoon in Seattle would be eleven o’clock at night in Spain. This is not the case if you use a company which, like ours, offers you global coverage.


A multilingual translation company is the best solution when you start working in other languages, offering many advantages over agencies that specialize in translation into a single language.

Firstly, because you can translate your corporate material into several languages at the same time. Imagine you are a company in the UK and are starting to work with Portugal, Germany, Japan and France at the same time. If you opt for a multilingual translation company, you can entrust the translation of all the documents you need into Portuguese, German, French and Japanese to one project manager. If you choose translation agencies that only work with one language, you will need to contact four agencies, each specializing in one of the languages you need. Just imagine how much work you will have contacting all these agencies if you are translating into six languages? Or even 10?

Secondly, these companies work with a huge range of professionals, which ensures that they will have someone specializing in your area. This means you can be sure you will get the best person for the job, whether you need to translate documents or your website, or if you are looking for simultaneous interpreting for an event, someone to translate your conversations with potential partners or customers (by telephone or in person), or any other additional services.

Finally, multilingual translation has another great advantage, because with these types of agencies your work goes through various filters before it comes back you, meaning you can be sure that everything will be practically perfect first time.

In short, SeproTec is the best option if you are looking for a professional translation to or from any language, anytime anywhere. Our international presence and 24-hour/365-day service will make managing your business so much easier.

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